ParentSquare
What is ParentSquare?
Suffern Central School District is transitioning its communication platform to ParentSquare for all school and district communication. ParentSquare is a mass messaging platform that brings together district, school and classroom communication in one place, making it easier for you to stay informed and connected.
With ParentSquare, you can:
- Receive updates via email, text, and the free mobile app
- View calendars, events and announcements in one location
- Send and receive messages to teachers and coaches (replaces Remind)
- Useable in your preferred language
StudentSquare
Setting Up ParentSquare Accounts
Register your account (recommended, not required)
- Via the website by using your phone number or email at parentsquare.com/signin
- Via the app (App links above)
By registering your account on the web or app, you’ll be able to:
- View the school and classroom calendar and RSVP for events
- Engage in two-way messaging with your student's teachers
- Receive all communication translated into 190+ languages
If you don't register your account, you will still receive alerts via text, phone call and email from your school.
You Choose How Often You Receive Notifications
Once you have registered your account, you can adjust your settings to determine which communication methods you prefer – email, text, or mobile app – and how often you would like to receive these notifications.
You have three options:
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Instant: Receive all messages instantly
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Digest: Receive all messages together in one daily communication around 6:00 PM*
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Off: No notifications are sent.* You can check the app for notifications at your leisure.
*Regardless of your notification settings, you will continue to receive emergency notifications instantly. This will include snow cancellation messages. These notifications can be sent in the following ways: 1) A "post" that is set to send immediately; 2) a Smart Alert or 3) an Urgent Alert. In addition, Direct Messages can still be received.
Advice on Notification Settings and Alerts
If you feel you are receiving too many messages from ParentSquare, we advise you to log into your account and visit “Notification Settings,” then select “Digest.” Then, make sure “School Alerts” is selected as “On.”
By doing this, you will receive all notifications at about 6:00 PM with the exception of “School Alerts,” which are also called “Smart Alerts” and are intended for important information. The most severe emergency alerts are called “Urgent Alerts,” which cannot be disabled; you will receive Urgent Alerts regardless of your settings, as these are intended to be used sparingly.
You also have the option to select “Off” in Notification Settings, but to keep “School Alerts” selected “On.”
Changing Settings vs. Opting Out of Texts
Digest or Off: If you do not want to receive all messages instantly, we encourage you to select the “Digest” or “Off” notifications in the “Notifications Settings” feature. This allows you to customize how often you receive message alerts via text or app.
We encourage all parents and caregivers to download the ParentSquare app from the Apple Store or Google Play Store, and to register your accounts.
FAQ
Parent Trainings
Want to learn more about ParentSquare? Watch these parent training videos below.